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Thank you for visiting our website. In this Policy, we would like to inform you about how we handle your data in accordance with Art. 13 of the General Data Protection Regulation (GDPR).

Controller

The Controller for the data processing operations described below is the office named in the imprint.

Usage data

When you visit our web pages, so-called usage data is temporarily evaluated on our web server for statistical purposes as a log in order to improve the quality of our web pages. This data record consists of

• the date and time of the query,
• the amount of data transferred,
• the access status (content transferred, content not found),
• the description of the web browser and operating system used,
• the referer link, which indicates from which page you have reached ours,
• the IP address of the requesting computer, which is shortened so that a personal reference can no longer be established.

The above-mentioned log data will only be evaluated anonymously.

Storage of the IP address

Furthermore, we do not store IP addresses.

Data Security

We take technical and organizational measures to protect your data as comprehensively as possible from unwanted access. These measures include encryption procedures on our web pages. Your data is transferred from your computer to our server and vice versa via the internet using TLS encryption.

You can usually recognize this by the fact that the lock symbol in the status bar of your browser is closed and the address line begins with https://.

Necessary cookies

On our website, we use cookies which are necessary in order for the site to function.

Cookies are small text files that are stored on your terminal device and can be read.

Cookies are small text files that can be placed on your computer or mobile device by websites that you visit.

A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session

We do not use these necessary cookies for analysis, tracking or advertising purposes.

In some cases, these cookies only contain information on certain settings and cannot be linked to a person. They may also be necessary to enable user guidance, security and implementation of the site.

The legal basis for using these cookies is our legitimate interest according to Art. 6 (1) (f) GDPR.

You can set your browser to inform you about the placement of cookies. This is in order to make the use of cookies transparent for you.

You can also delete cookies or prevent the setting of new cookies at any time by using the appropriate browser settings.

Please note that if you delete certain cookies, our web pages may not be displayed correctly and some functions may no longer be available.

For more information on the necessary cookies used, see cookie settings.

Matomo

We use the web analysis tool "Matomo" to design our websites in line with demand. Matomo creates usage profiles based on pseudonyms. For this purpose, permanent cookies are stored on your terminal device and read by us. In this way, we are able to recognize returning visitors and count them as such.

The data processing is based on your consent, provided that you have given your consent via our banner.

You can revoke your consent at any time Please click here on the cookie settings and make the appropriate settings via our banner. 

Contact Form

You have the possibility to contact us via our contact form. To use our contact form, we first need the data marked as mandatory fields from you.

We use this data on the basis of Art. 6 para. 1 p. 1 lit. f) GDPR to answer your inquiry.

In addition, you can decide for yourself whether you would like to provide us with further information. This information is provided voluntarily and is not mandatory for contacting us. We process your voluntary information on the basis of your consent in accordance with Art. 6 (1) p. 1 lit. a) GDPR.

Your data will only be processed to answer your request. We will delete your data if it is no longer required and there are no legal storage obligations to the contrary.

Insofar as your data transmitted via the contact form is processed on the basis of Art. 6 para. 1 p. 1 lit. f) GDPR, you can object to the processing at any time. In addition, you can revoke your consent to the processing of voluntary data at any time. To do so, please contact the e-mail address stated in the imprint.

Map Services

On our websites, we embed map services that are not stored on our servers. To ensure that calling up our websites with embedded map services does not automatically lead to content from the third-party provider being reloaded, we only display locally stored preview images of the maps in a first step. This does not provide the third-party provider with any information.

Only after a click on the preview image, the content of the third-party provider is reloaded. Through this, the third-party provider receives the information that you have accessed our site as well as the technically necessary usage data in this context. We have no influence on the further data processing by the third-party provider. By clicking on the preview image, you give us permission to reload content from the third-party provider.

The embedding is based on your consent, provided that you have previously given your consent by clicking on the preview image. For more information on Google Maps, please visit cookie settings.

Please note that embedding means that your data will be processed outside the EU or EEA. In some countries, there is a risk that the authorities may access the data for security and surveillance purposes without informing you or allowing you to seek redress.

Webshop

We store and use your personal data, which you transmit to us in the course of an ordering process on the basis of Art. 6 para. 1 p. 1 lit. f) GDPR exclusively for the processing of your orders.

The data that you provide to us in the process will be used as follows:

• if necessary for your registration and user login as well as for the administrative management of your access data,
• to process and deliver your order (including payment processing),
• to provide you with access to customer service and/or warranty service, as necessary; and
• to respond to any of your inquiries.

Captcha

In order to protect our web forms from automated requests, we use a so-called Captcha from a third-party provider. As part of the captcha function, you may be asked to solve tasks or click checkboxes. The user input made in this context and possibly also the mouse movements are used to estimate whether the input comes from a human or an automated program.

Since the function is provided by a third-party provider, the display of the captcha leads to the content of the third-party provider being reloaded. Through this, the third-party provider receives the information that you have accessed our site as well as the technically necessary usage data in this context. We have no influence on the further data processing by the third party provider.

The embedding is based on Art. 6 para. 1 p. 1 lit. f GDPR and in the interest of protection against spam and abuse.

Newsletter Registration and Delivery

You can order a newsletter on our website. Please note that we need certain data (at least your e-mail address) to subscribe to the newsletter.

The newsletter will only be sent if you have given us your express consent pursuant to Art. 6 (1) p. 1 lit. a GDPR. After placing an order on our websites, you will receive a confirmation e-mail to the e-mail address you provided (so-called double opt-in). You can revoke your consent at any time. You can easily revoke your consent, for example, by clicking on the unsubscribe link in every newsletter.

Within the scope of the newsletter registration, we store further data in addition to the data already mentioned, insofar as this is necessary for us to be able to prove that you have ordered our newsletter. This may include the storage of the full IP address at the time of the order or the confirmation of the newsletter, as well as a copy of the confirmation email sent by us. The corresponding data processing takes place on the basis of Art. 6 para. 1 p. 1 lit. f) GDPR and is carried out in the interest of being able to account for the legality of the newsletter dispatch.

Direct Mail

If we receive your e-mail address in connection with the sale of a good or service, we will use the address for direct marketing of our own similar goods or services, unless you have objected to the processing.

The use is based on Art. 6 para. 1 p. 1 lit. f) GDPR and in the interest of promoting the sale of our goods or services. An uncomplicated way to object is provided, for example, via the unsubscribe link in every e-mail.

Integration of other technical third-party content and functions

We use the technical functions and content of third-party providers listed below to present our web pages.

A call of our pages leads to the fact that contents of the third party provider are reloaded, which provides these functions and contents. Through this, the third-party provider receives the information that you have called up our site as well as the usage data technically required in this context.

We have no influence on the further data processing by the third party provider.

Data processing is based on your consent pursuant to Art. 6 (1) p. 1 lit. a) GDPR, provided that you have previously given your consent via our banner solution.   

Please note that the use of third-party content and features may result in your data being processed outside the EU/EEA. In some countries, there is a risk that authorities may access the data for security and monitoring purposes without informing you or allowing you to seek redress. If we use providers in unsafe third countries and you consent, the transfer will be to an unsafe third country.

For more information, please visit cookie-settings .

Other Processors

We pass on your data to service providers who support us in the operation of our websites and the associated processes within the scope of order processing pursuant to Art. 28 GDPR. These are, for example, hosting service providers. Our service providers are strictly bound by instructions to us and are contractually obligated accordingly.

In the following, we name the processors with whom we work, if we have not already done so in the above text of the privacy policy. If data is transferred outside the EU or EEA in this context, we provide information on the appropriate level of data protection.

Storage Period

Unless we have already informed you in detail about the storage period, we delete personal data when they are no longer required for the aforementioned processing purposes and there are no statutory retention obligations that prevent deletion.

Your rights as a data subject

When processing your personal data, the GDPR grants you certain rights as a data subject:

Right of access (Art. 15 GDPR)

You have the right to request confirmation as to whether personal data concerning you are being processed; if this is the case, you have the right to be informed about these personal data and to receive the information listed in detail in Article 15 of the GDPR.

Right of rectification (Art. 16 GDPR)

You have the right to request the correction of any inaccurate personal data relating to you and, where applicable, the completion of any incomplete data without delay.

Right to erasure (Art. 17 GDPR)

You have the right to request that personal data concerning you be deleted without delay, provided that one of the reasons listed in detail in Art. 17 GDPR applies.

Right to restriction of processing (Art. 18 GDPR)

You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR applies, e.g. if you have objected to the processing, for the duration of the review by the controller.

Right to data portability (Art. 20 GDPR)

In certain cases, which are detailed in Article 20 of the GDPR, you have the right to obtain the personal data concerning you in a structured, commonly used and machine-readable format or to request the transfer of this data to a third party.

Right of withdrawal (Art. 7 GDPR)

If the processing of data is based on your consent, you are entitled to revoke your consent to the use of your personal data at any time in accordance with Art. 7 (3) GDPR. Please note that the revocation is only effective for the future. Processing that took place before the revocation is not affected by this.

Right of objection (Art. 21 GDPR)

If data is collected on the basis of Art. 6 (1) sentence 1 lit. f GDPR (data processing for the protection of legitimate interests), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims.

Right of appeal to a supervisory authority (Art. 77 GDPR)

Pursuant to Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection provisions. The right of complaint can be asserted in particular before a supervisory authority in the Member State of your habitual residence, your place of work or the place of the alleged infringement.

Enforcement of your rights

Unless otherwise described above, please contact the office named in the imprint to assert your data protection rights.

Contact details of the data protection officer

Our external data protection officer will be happy to provide you with information on the subject of data protection under the following contact details:

datenschutz süd GmbH
Wörthstraße 15
97082 Würzburg

Email: office(ät)datenschutz-sued.de

If you contact our data protection officer, please also state the responsible office named in the imprint.